Terms of Service

1. Agreeing to these terms

Bloom (“Bloom”, “we”, “us”, or “our”) is a mental wellness platform offering mood tracking, private journaling, an AI companion called Aastha, and peer-to-peer conversations.

By creating an account or using Bloom in any way, you agree to these Terms of Service. If you do not agree, please do not use Bloom.

2. Who can use Bloom

You must be at least 18 years old, or the age of legal majority where you live, to use Bloom. By using Bloom you confirm that you meet this requirement and that the information you provide is accurate.

3. Bloom is not medical care

Bloom is a wellness and self-reflection tool. It is not a medical or healthcare service, and it does not provide diagnosis, treatment, or professional advice.

Aastha is an AI companion, not a licensed therapist, doctor, or counselor. People you meet through peer conversations are not professionals either. Nothing on Bloom should be treated as a substitute for care from a qualified professional. Always seek the advice of a professional for any questions about your health.

4. Your account

You are responsible for keeping your login details secure and for everything that happens under your account. Let us know promptly if you believe your account has been accessed without your permission.

5. Community conduct

Bloom’s peer conversations only work if everyone feels safe. When you connect with another person, you agree to be respectful and to keep the space supportive.

• No harassment, hate, threats, or sexually explicit behavior.
• No recording, screenshotting, or sharing another person’s video, audio, or messages.
• No sharing of personal contact details or attempts to move conversations off Bloom.
• Use the report and skip tools if someone makes you uncomfortable.

6. Your content

Your journals, messages, and mood entries belong to you. You grant Bloom only the limited permission needed to store and process your content so the service can function — for example, sending your messages to our AI provider to generate Aastha’s replies.

We do not sell your personal content. We may process it through trusted third-party services strictly to operate Bloom.

7. AI responses

Aastha’s replies are generated by a third-party AI model and may be inaccurate, incomplete, or unsuitable for your situation. Use your own judgment, and never rely on Aastha for medical, legal, financial, or other professional decisions.

8. Third-party services

Bloom relies on third-party services to function, including sign-in, AI, and video providers. Your use of those features may also be subject to the providers’ own terms. We are not responsible for third-party services we do not control.

9. Our rights

Bloom reserves the right, at any time and at our sole discretion, to add, change, suspend, limit, or discontinue any part of the service. We may also remove content, restrict features, or suspend or terminate accounts — with or without notice — where we reasonably believe these Terms have been broken or to protect Bloom and its community.

We may update these Terms from time to time. When we do, we’ll revise the date below, and your continued use of Bloom means you accept the updated Terms.

10. Disclaimers & liability

Bloom is provided “as is” and “as available,” without warranties of any kind. To the fullest extent permitted by law, Bloom is not liable for any indirect, incidental, or consequential damages arising from your use of the service.

11. Contact

Questions about these Terms? Reach us at adityasinghstuff@gmail.com.